© 2026 Daily Flowers India Pvt. Ltd..
Effective 14 September 2026 · Daily Flowers India Pvt. Ltd.
Daily Flowers India Pvt. Ltd. ("Daily Flowers", "we", "us") operates the website and app at dailyflowersai.com and sells fresh flowers, arrangements, subscriptions, and related products and services to consumers and business accounts in India. Our registered office address and GST registration number appear on every tax invoice issued for your order. For any question about these terms, write to [email protected].
Daily Flowers India Pvt. Ltd. Our company registration number (CIN), registered office address, landline number and mobile number are not published on this page yet; we will add them as soon as the registration certificate is on file.
Displayed prices include applicable taxes unless stated otherwise. An order is confirmed once payment is captured (or, for business accounts on agreed credit terms, once accepted against your account). We may decline or cancel an order before confirmation — for example if a product becomes unavailable, if the delivery address falls outside our serviceable area, or if we reasonably suspect fraud — in which case any payment already taken is refunded in full.
Flowers are a natural, perishable product. Variety, colour, stem count and exact appearance may vary from photographs within the range described for that product, and seasonal substitution of individual stems of comparable value and quality may occur when a specific variety is unavailable. This is normal for fresh flowers and is not, on its own, a quality defect.
Tell us about a quality issue — damage, wilting, or a material mismatch with your order — within 24 hours of delivery, with a photograph where possible, via your order page, WhatsApp/SMS reply, or [email protected]. We will investigate and offer a resolution appropriate to the issue: replacement, partial or full refund, or credit, at our discretion and in line with our published cancellation and refund terms.
A subscription generates individual occurrences on the schedule you choose; each occurrence is a separate order for delivery, cancellation and refund purposes. You can pause, skip, or cancel a subscription from your account at any time before an occurrence's own cutoff; charges already taken for a delivered or in-progress occurrence are not affected by cancelling future occurrences.
Business accounts order against terms agreed at onboarding (credit limit, credit period, and invoicing cycle). Invoices are payable by the due date shown on each invoice; we may place an account on hold for new orders if it is significantly overdue, without affecting your liability for amounts already invoiced.
You are responsible for keeping your sign-in details and phone/email access secure, and for all activity under your account. Tell us immediately at [email protected] if you believe your account has been accessed without your permission.
To the extent permitted by Indian law, our liability for any claim arising from an order is limited to the amount paid for that order. We are not liable for indirect or consequential loss (for example, loss of enjoyment of an event) beyond the remedies described in our delivery and cancellation policy. Nothing in these terms limits any liability that cannot lawfully be limited, including liability for fraud or for death or personal injury caused by our negligence.
These terms are governed by the laws of India. Courts at Bengaluru, Karnataka have exclusive jurisdiction over any dispute arising from these terms, without prejudice to any right you have to approach a consumer forum under the Consumer Protection Act, 2019 local to your own residence.
We may update these terms from time to time; the effective date above shows when they last changed. Continuing to order after a change means you accept the updated terms.
You may place orders only if you are at least eighteen years old and legally able to enter into a binding contract under the Indian Contract Act, 1872. If you use the Platform for a business, you confirm that you are authorised to bind that business, and "you" includes that business.
The Platform is not directed at children and we do not knowingly create accounts for persons under eighteen. You are welcome to send a gift to a child, in which case we use the child's name and delivery details only to deliver your gift (see our Privacy Policy). If we learn that an account has been created by a person under eighteen without verifiable consent of a parent or lawful guardian, we may suspend it and delete the associated personal data as the law requires.
You must not submit content that belongs to another person and to which you have no right, or that infringes any patent, trademark, copyright or other proprietary right. Sellers must not use any image, text, design, logo or other content that infringes a trade mark, copyright, design, patent, geographical indication or other right of any person, including images copied from other websites or sellers without permission.
You grant Daily Flowers a non-exclusive, royalty-free licence to host, display, reproduce, format and publish content you submit on the Platform and in communications about the product or Seller concerned, for as long as it remains on the Platform and afterwards for archival and legal purposes. We may remove any listing or content that breaches these terms or the law, and we may suspend or terminate the account of anyone who repeatedly submits infringing content. To report content, see our Copyright and complaints page.